Frequently Asked Questions
We understand that a stay can raise quite a few questions. We have listed the most frequently asked questions below – click on the question to reveal the answer. If your question is not listed, please email us at enquiries@minydon.wales
Facilities
Yes. We offer a limited number of on-site parking spaces for guests who book directly with Min y Don Llandudno. As parking availability is limited, all spaces must be reserved in advance and are subject to availability.
If parking is required during your stay, please contact us before booking so we can confirm availability. Where on-site parking is unavailable, we may be able to provide a complimentary parking permit for Llandudno Promenade, subject to availability.
Our parking area can accommodate vehicles up to 4.75 metres in length, and a maximum of five vehicles can be parked on-site at any one time.
For guests seeking accommodation with parking in Llandudno, booking directly with Min y Don Llandudno provides access to our available parking options and the best available rates.
All of our rooms enjoy direct sea views overlooking Llandudno’s North Shore Promenade towards the Little Orme, allowing guests to experience the beauty of the bay from the comfort of their room.
Why not see the view for yourself? Our live webcam streams 24 hours a day, 7 days a week via our YouTube channel, giving viewers around the world a real-time glimpse of Llandudno’s stunning coastline. We even have regular subscribers tuning in from as far away as Waipara, north of Wellington, New Zealand — over 11,600 miles away.
To enjoy the view and check current conditions on Llandudno Promenade, simply visit our “Min y Don Llandudno YouTube” channel and watch the live feed.
For the comfort of all guests, we are unable to accept pets within our guest rooms. Please note, however, that we have a private security team comprising three large breed dogs on site. If you suffer from pet related allergies, please call us in advance to discuss. We do, of course, accept registered service dogs.
We do not have a bar open to guests, however we are happy to provide drinks to rooms on request.
No, we do not have a lift at Min y Don. All guest rooms are accessed via a central staircase.
We do not currently operate a restaurant at Min y Don. We are surrounded by an abundance of high quality food establishments offering a range of high quality local and international cuisine. Please refer to our “Places to Eat” page which outlines our highly recommended eateries, together with their contact details to enable you to pre-book tables for the period of your stay.
Yes. We offer a ground floor suite, making Min y Don Llandudno a suitable choice for guests seeking accommodation in Llandudno with minimal stairs.
Please note that there are three steps from street level into the building, and there is one step into the bathroom within the ground floor suite. While this room avoids the main stairway to the upper floors, it may not be suitable for all mobility requirements.
Our remaining guest bedrooms are located on the first, second and third floors and are accessed via a central staircase. Please note that we do not have a lift.
If you have any mobility considerations, we encourage you to contact us before booking. We will be happy to discuss your requirements and help you choose the most suitable room for your stay.
There are 3 steps into the building from street level. Our reception, bar and breakfast room are all located on the ground floor. From our hallway a flight consisting of 15 stairs take guests to the first floor guest accommodation space. If you require a lower floor room, please ensure availability prior to making a reservation by either contacting us by email (enquiries@minydon.wales) or phone (01492876511). Further staircases afford access to our second and third floor accommodation.
WiFi is available throughout Min y Don at no extra cost.
Yes, complimentary Wi-Fi is available throughout the building.
– Free WiFi – Freeview TV – Crisp bed linen, luxury towels and toiletries – Tea and Coffee making facilities – Hair Dryer – Mini Fridge – Slippers – Ironing Facilities available on request
Local Area
We are located on the corner of North Parade and Church Walks. The tram station is approximately 200 meters away from us on Church Walks.
The main shopping area is along Mostyn Street – approximately 250 meters from our door.
The train station is located on Augusta Street, which is approximately 3/4 of a mile from Min y Don.
We are located on the opposite side of the road to the Victorian Pier entrance (we share the same post code)! The Pier itself is some 700 meters in length – we are 35 meters or so from the entrance.
My Booking
If you would like to check in earlier than 2pm, please provide us with advance notice. It is only the two of us (Teresa & Rheinallt) who run and operate Min y Don and we can not always accommodate early arrivals. We need to ensure that your room is spotlessly cleaned, sanitised and prepared prior to your arrival so often have a limited time slot to prepare if your room is vacated at 11am on the same day. We will always do our best to accommodate your requirements if we are able to do so but advance notice is essential to us so that we can organise our schedule.
We generally do need the room to be vacated by 11am in order that it may be cleaned and prepared for our next guests.
However, we are very happy to securely store luggage for you should you wish to depart after 11:00 am. Late check-out is available at £15 per hour, subject to availability.
Please note that vehicles must be removed from our car park by 2:00 pm on the date of departure to make space for arriving guests.
Arrival dates can be moved if there remains a clear 14 days before the original arrival date. However, please note that all cancellation policies with regards your booking will remain as per the original booking date and full payment becomes due 14 days prior to the original booking date.
Full details of our cancellation policy are provided in your booking confirmation.
For guests booking directly with Min y Don, no deposit is required at the time of booking. Payment in full becomes due 14 days prior to arrival unless alternative arrangements have been agreed in advance.
Bookings cancelled within 14 days of arrival remain subject to the full booking charge in accordance with our cancellation terms.
Please note that some bookings made through online travel agents or promotional offers may be non-refundable and, by their nature, cannot be refunded in the event of cancellation.
We strongly recommend that guests take out suitable travel insurance to protect against unforeseen circumstances that may result in the cancellation or curtailment of their stay.
Our standard check in times are between 2pm and 7pm. We ask guests to check out by 11am on the morning of departure
The best rates are always available when you book directly with us. Visit our official website or contact us by phone or email to secure the most competitive price, along with access to exclusive offers and flexible booking options
Other Useful Questions
Yes, please contact us in advance and we will do our best to assist.
Personal Data & Security
For the safety and security of guests and staff, we operate CCTV in all public areas of the building. Put simply, we use CCTV cameras for the security of our home, ourselves, our animals and our guests and their property. Images may be made available to the Police if so requested. The data is recorded securely and retained of a maximum period of 30 days. The only people to have access to this data are Min y Don’s owners, Teresa and Rheinallt Hughes. The data can only be accessed via screen in our office which is kept locked always, and the screen is password protected.
Our privacy and cookie policy can be found on every page of this website by clicking the appropriate link at the bottom of each page



